Last updated: 10/08/2026
At Climacraft Ltd, we are committed to maintaining the trust and confidence of our visitors. This Privacy Policy outlines how we handle, process, and protect any personal information you provide when using our quote request form, in strict compliance with the UK General Data Protection Regulation (UK GDPR).
When you submit an inquiry or quote request on our website, we collect the specific details required to fulfill your trade engineering request: your Name, Phone Number, Email Address, and your local location or property description.
We process this data solely to communicate with you regarding your HVAC or ventilation project, generate accurate installation or service quotes, and book engineering calls. We operate on the lawful basis of <strong>contractual necessity</strong> to provide you with the estimates you requested.
We strictly maintain your information on secure systems and do not sell, trade, or leak your personal details to external marketing databases. Your information is only visible to the business owner to process your service orders. We store this communication only for as long as necessary to manage your client account or comply with standard UK tax laws.
Under the UK GDPR, you hold full legal rights to access the personal data we store about you, request corrections to your contact info, or demand that we permanently erase your messaging records from our systems at any time.
If you have any questions regarding your data security or wish to exercise your data rights, please contact the Data Controller directly:
Email: info@climacraft.co.uk
Trading Location: Peterborough, United Kingdom